At Meru, we strive deliver on our core promise of ‘unshakable reliability’ by devising systems, processes or technologies that will set a reliable interface for our customers.
All Meru cabs come with the following features:
- Modern, brand-new, air-conditioned luxury cabs
- Usage of clean green fuel - resulting in a cleaner environment and reduced pollution
- Round the clock availability of cabs backed by a location tracking GPS - based dispatch technology and a 24x7 Customer Service Center. This means a quicker pickup and faster response time to your call for a cab
- Tamper-proof digital cab meters, integrated with the GPS-system to ensure every fare is tracked, thereby ruling out any possibility of over charging by the driver
- A printed receipt for every fare, providing details of distance traveled and total amount payable
- Thoroughly trained Chauffeurs in a smart MERU uniform, fluent in English and Hindi
- Basic amenities inside the car like face tissues, FM Radio etc.
- Ability to track the location of the cab ‘real-time’ through the GPS technology - provides security in case of an emergency
- Emergency security features installed in the taxi for complete safety, including display of our Customer Service Center numbers inside each cab
- Routine spot checks by our Patrol Vans to ensure highest standards of service
- Exclusive pick-ups at airports in Mumbai, Hyderabad and Delhi.